SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Supreme Merch Place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://suprememerchplace.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I purchased this budget binder a while ago to assist me in my debt free journey for cash envelopes to carry in my purse.
I ordered this to keep things organized with bills and what not. I love it. I did have to make new labels that were a little more specific but other then that I love it. I love that there are places to hold cards and pens.
I buy as gift for a friend and She love it! Very nice and practical
Super cute. An great material. Worth it
I like this budget binder, it's compact and comes with most things that you need to simplify the budgeting process. I don't use it as much as I wish but will soon, so far so good
Wasn’t sure if it was what I was looking for?? But was perfect has area for monthly bills or can use to even write deposits in. Very sturdy and compact. Can keep in a purse or bag
Everything corresponds to the description of the product. The delivery was fast
Size is big thank you very much
Standing out as a gift choice, this product's wish for more color options at the same price point reflects its high demand and popularity.
This binder, complete with everything needed for budgeting, is a highly recommended purchase and a likely repeat buy.
Falling in love with this budget binder is easy, thanks to its ideal size and robust construction. It's an affordable, high-quality find that satisfies all the criteria.
Compact and comprehensive, this budget binder simplifies the budgeting process and is a promising tool for future financial management.
Boasting excellent quality, this product lives up to its photographic representation and makes cash envelope usage a delightful experience.
Perfectly meeting expectations, this sturdy and compact product can easily be carried in a purse or bag, adding convenience to financial management.
Adorable and made from great material, this item is a worthy investment, offering both style and substance.
A cherished gift for a friend, this item is not only nice and practical but also very appreciated.
This item, with its organizational features and card and pen holders, has been a fantastic addition, despite a minor need for more specific labeling.
Meeting all needs and expectations, this product is a beloved choice for its functionality and design.
Purchased to aid in a debt-free journey, this budget binder is perfectly suited for cash envelopes and convenient portability.
Delighted with this wallet, customers appreciate its color, size, and affordability. The good quality material adds to the overall satisfaction with this purchase.
Primarily used for money collecting, this product impresses with its quality. While the plastic of zipper pouches could improve, it remains a valuable and enjoyable item.
The planner’s high quality and user-friendly design, coupled with an attractive price point, make it an essential item for anyone seeking organization and efficiency.
Matching its description accurately, this product's longevity in quality remains to be seen, but its fast shipping is a definite plus.
This delightful product not only helps manage your physical affairs but also brings a sense of order and determination to your life.
Beautifully crafted and organized, this product is a must-have, exceeding expectations and sparking joy in its users.